AI Foundation Services

AI Foundation Services

Sovereign, state-of-the-art, and scalable AI for Europe’s public and enterprise leaders.

Simplify your path to AI success

Access the most advanced AI tools from top providers in one sovereign, enterprise-ready platform—built to help you innovate securely and achieve your most ambitious goals.

  • Multicloud Approach

    Over 15 AI models. Three cloud providers. One powerful platform. Stay competitive in the dynamic AI landscape—without vendor lock-in holding you back.

  • Security & Sovereignty

    Powered by T-Cloud, Europe’s sovereign cloud, designed for the highest compliance standards, uncompromising security, and absolute data control.

  • Flexibility & Scalability

    Flexible to fit your needs, scalable to match your growth—AIFS is your trusted partner for AI success.

AI Foundation Services Products

SmartChat

Your Adaptable AI Assistant

SmartChat is a versatile chat interface that makes AI accessible to everyone in your organization. Transform the way employees engage with organizational knowledge, enabling them to build custom solutions for your most complex challenges with ease.

Key Features at a Glance:

Tailored Assistants: Build specialized AI assistants (custom GPTs) tailored to your business needs—whether it’s streamlining marketing workflows, enhancing HR support, managing compliance, or more.

Retrieval-Augmented Generation (RAG): Supercharge your AI with Retrieval-Augmented Generation that connects LLMs directly to your company’s data. Deliver reliable, context-aware AI solutions grounded in your organization’s knowledge base.

Simple Setup: Get started with AI in minutes without AI or IT expertise. SmartChat’s intuitive interface empowers teams to get started effortlessly.

LLM Serving

Scalable, Best-in-Class AI for Regulated Industries and Beyond

The LLM Serving Service simplifies AI adoption at scale by providing seamless access to cutting-edge language models through a secure, intuitive platform. Designed for flexibility, scalability, and compliance, this service empowers enterprises across industries to unlock the full potential of AI.

Key Features at a Glance:

Comprehensive Model Library: Access and easily switch between 15+ open-source and commercial AI models from world-leading providers, including OpenAI, Anthropic, Google, Alibaba, and Mistral.

Flexible, Cost-Effective Pricing: Adjust usage as required, optimizing costs for organizations of any size, from startups to global enterprises.

Built for Security and Compliance: Maintain full control over sensitive data with the sovereign T-Cloud, purpose-built for Europe’s strict regulatory framework.

Path to success with AI Foundation Services

Identify AI use cases

Evaluate your business goals and identify AI-ready use cases within your organization. Typical entry points could be customer service, enterprise knowledge management, compliance, reporting, and various routine workflows. Our experts help you prioritize what brings the fastest impact.

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Select the right AI tools & Experiment

AI models vary in their capabilities and size, cloud providers offer different levels of security and compliance, and more or less specific AI applications should be required for a given task. Choose optimal AI tools for each scenario. AI Foundation Services offers a multi-cloud, multi-model stack, ensuring maximum flexibility for all your needs.

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Make AI available to your team

Most interactions with AI take place via chat applications. SmartChat is your versatile AI companion, providing a user-centered interface to all AI models offered by AI Foundation Services. Upload documents, create custom AI assistants and prompt templates for your teams. Intuitive interface helps your team leverage AI in minutes instead of months.

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Ground AI in your organization’s context

Connect AI with your own knowledge base in a secure and safe way. Retrieval-Augmented Generation (RAG) is a method ensuring answers are grounded in your company’s data. Break through silos, make information accessible across your organization and easy to use. Capitalize on AI for efficient and effective knowledge work.

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Customize your AI Solutions

Make the most of AI for your unique organization, customers, and workforce. Create custom AI Assistants for different departments, add guardrails for the most sensitive use cases, fine-tune models for your specific domain, and adjust access to advanced functionality as needed.

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Measure success & Scale

Define measurable KPIs at the onset of each initiative and track its impact. Share best practices, use cases, and reusable AI assets. Scale across departments and functions and successfully transition from pilots to enterprise-wide roll-outs.

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Use Cases

  • Enterprise Search

    Streamline information-heavy workflows with AI-powered enterprise search. Empower your team to quickly uncover relevant documents, reports, and knowledge from large, complex data repositories. By delivering fast, accurate, and actionable insights, this solution reduces search times, improves decision-making, and maximizes productivity—ensuring critical information is always at your fingertips.

  • Briefing Assistant

    Simplify knowledge work across your organization with an AI-powered assistant designed to craft concise, actionable briefings and memos. Save hours on time-consuming research and enhance team productivity with a tool built for enterprise and public sector use. Provide decision-makers with timely, data-driven insights for faster communication and more impactful outcomes.

  • Insurance Claim Assistant

    Transform your customer support and claims management processes with an AI assistant built to simplify and accelerate standard insurance workflows. By automating routine claim evaluations, document processing, and response writing, the assistant eliminates bottlenecks and reduces errors. Deliver a high-quality customer experience while maintaining operational efficiency and costs.

  • Marketing Asset Creator

    Supercharge your marketing content creation with an AI assistant tailored to your brand. From crafting engaging social media posts and blog articles to polished white papers, this assistant streamlines multi-channel marketing asset creation. Empower your team to focus on strategy and innovation while the assistant delivers speed, consistency, and alignment with your brand guidelines.

Trusted by industry leaders

  • Knorr-Bremse AG
  • Flex Automotive GmbH
  • Adis Tachov s.r.o.
  • IT Services

Partner with T-Systems for Enterprise AI

Trusted European Partner

As part of Deutsche Telekom, we combine decades of experience in critical infrastructure, enterprise IT, and public services. Customers rely on us where reliability and compliance are non-negotiable.

End-2-End AI Enablement

With 1,500+ AI and data experts and 40+ delivered AI projects, we guide you across the full lifecycle: from use case discovery and pilot setup to enterprise-scale deployment.

Deep Industry & Regulatory Expertise

We understand horizontal and unique challenges of regulated industries such as healthcare, public sector, and finance. Our solutions are designed to meet the strictest European standards and to withstand future regulatory change.

Strong European Ecosystem

By collaborating with leading AI research institutions and innovation hubs, we shape Europe’s sovereign AI and data landscape, delivering a secure and future-focused ecosystem for our customers.

Contact us today

By choosing AIFS from Telekom, you gain more than cutting-edge, ever-evolving technology — you gain a trusted partner with proven expertise and a strong European ecosystem.

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